We have used Alaska Active two times now and had great experiences both times. First off, I was skeptical since the agent is completly online; but I booked anyway hoping not to be ripped off! I am very glad we did. In 2019 we took the train from Anchorage to Fairbanks, then a small bush plane to Bettles Lodge, then back to Fairbanks and to Cheana Hot Springs. Andrea arranged all the transfers and lodgings. Everything was timed perfectly and went off without a hitch. This Sept we took a self drive tour. I had an itinerary in mind and Andrea arranged all our tours and lodging all the way from Seward, to Valdez, McCarthy, to Denali. We encountered a small problem checking into one hotel, and I e-mailed Andrea and she immediately called and straightened it out. I would not hesitate to use Alaska Active again since their pricing seems to be better than other tour companies. I have and will continue to recommend them to travelers to Alaska.